Our therapy approach is holistic, humanistic, and person-focused.
Getting started is simple! Reach out to our office by calling or texting (704) 237-0705, emailing info@brightviewcounseling.com, or scheduling on our website. We’ll gather some information to help match you with a therapist who fits your needs. From there, we’ll schedule your intake session and guide you through the next steps.
We aim to schedule new clients as quickly as possible, often within a few days depending on availability. Our team works to connect you with the best-fit therapist as soon as possible.
Yes! You are welcome to request a specific therapist, or we can help match you with someone based on your needs, preferences, and availability.
Your first session (intake) is focused on getting to know you, understanding your concerns, and identifying your goals. It’s also a chance to see if the therapist feels like a good fit for you. During this session, expect to answer a lot of questions about yourself to give your therapist background information and an idea of your goals for therapy. Once you’re past your intake session you’ll begin your normal therapy sessions.
That’s okay and very common! Your therapist will guide the conversation and help you feel comfortable. There’s no “right” way to do therapy. Just showing up is a great first step!
Yes, absolutely. Many people feel nervous before their first session. Our goal is to create a welcoming, comfortable environment where you can move at your own pace.
At Bright View Counseling, we offer “Therapy With a Twist!”, a creative and engaging approach that goes beyond traditional talk therapy. We incorporate games, activities, movement, and even our office dog, Charlotte, to help clients feel more comfortable and engaged.
We work with individuals ages 5 and up, including children, teens, and adults. We also offer couples, family, and group counseling.
Our therapists specialize in a wide range of concerns including ADHD, anxiety, depression, trauma, grief, autism, behavioral concerns, athletes, family conflict, and more.
We offer individual therapy, child and adolescent therapy, group therapy, couples counseling, and family therapy.
Yes! We offer both in-person and telehealth sessions to meet your needs and preferences.
We have two convenient office locations in the Charlotte, NC area. We have an office in Indian Trail and one in Ballantyne. Contact us and we’ll help you determine the best location for you.
Most clients begin with weekly sessions. As progress is made, sessions may become less frequent depending on your goals.
This varies for each person. Some clients attend short-term for specific concerns, while others benefit from longer-term support. Your therapist will work with you to create a plan.
Progress looks different for everyone, but many clients notice improvements in mood, coping skills, relationships, and overall functioning. Your therapist will regularly check in on your goals and progress.
We use play-based and activity-based approaches to help children express themselves in a natural and engaging way. This may include games, art, movement, and interactive techniques.
Yes, parent involvement is often an important part of the process. Your therapist will guide when and how parents are included to best support progress.
This is very common. Our therapists are skilled at building trust and creating a low-pressure, engaging environment that helps children feel comfortable over time.
We meet children where they are by using creative, non-traditional approaches that make it easier for them to communicate and engage.
We are in-network with select BCBS and Aetna plans. Coverage varies by plan. We do not verify insurance. We encourage you to reach out to your insurance company directly to verify your coverage prior to your intake.
Every insurance plan is different in regards to copays, deductibles, and out-of-pocket costs, so we cannot provide an exact amount upfront. We recommend contacting your insurance company to ask about your in-network mental health benefits with Bright View Counseling.
You can provide them with CPT codes:
Self-pay rates are available in our practice policy documents or by contacting our office.
We do not verify benefits prior to your session, but we strongly encourage you to contact your insurance provider directly to fully understand your coverage.
We offer self-pay options. Please contact our office for the most up-to-date rates.
A superbill is a receipt you can submit to your insurance company for possible reimbursement if we are out-of-network with your plan.
Cancelled, missed, and re-scheduled sessions require 24-hour notice. You will be subject to a full charge if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This fee will be waived if you can reschedule for the later in the same calendar week. If there is no availability to schedule, you will be assessed the late cancelation charge of the full contracted rate of the session. If you use an in-network insurance for sessions you will be charged the full insurance contracted rate. If you do not use an in-network insurance you will be charged the full self-pay fee. This is necessary because a time commitment is made to you and is held exclusively for you.
Yes, therapy is confidential with a few legal exceptions (such as safety concerns). Your therapist will review confidentiality during your first session.
Please notify us as soon as possible. Sessions may still end at the scheduled time.
Finding the right therapist is important. If it doesn’t feel like the right match, we’re happy to help connect you with another therapist on our team.
Yes, absolutely. We want you to feel comfortable and supported, and we can help you transition if needed.
You don’t need to be in crisis to benefit from therapy. Many clients come to improve coping skills, relationships, or overall well-being.
Therapy is a process, and it can take time. If something isn’t working, we’ll adjust the approach or help you find a better fit.
Our therapists do more than just listen. We provide tools, strategies, feedback, and guidance to help you make meaningful changes.
You can reach us by text or call at (704) 237-0705, email info@brightviewcounseling.com, or through our website. Our team is happy to help answer questions and get you scheduled.
Our hours vary by therapist and location. Please contact us for the most up-to-date availability.
